Support FAQ

Technical Documentation

- Linutop OS - Operating system
- Linutop Kiosk - Signage Player and Kiosk
- Linutop TV - Digital Signage

Marketing Documentation

Brochure Linutop OS
Brochure Linutop XS
Brochure Linutop 6
Brochure Linutop.TV
Quick user guide for Linutop XS XS3, XS4 & 6

WIKI - Help for advanced users

Support contact - Access the form

linutop_developers.jpg

FAQ


General

- What are the differences between Linutop OS Free & Pro ?
- What are the differences between Linutop XS, XS3, XS4 & Linutop 6 ?

Compatibility

- Can I run Linutop OS on my current PC to test its features... ?
- I heard that Linutop OS can be runned from a USB key ?

Capacity

- What is the maximum screen resolution ?
- Can Linutop play video ?
- How to connect my Linutop to the Internet ?
- How to install an AI on Linutop OS ?

Custom

- How to set up a digital signage with Linutop ?
- How to set up an internet kiosk with Linutop ?
- How can I configure my Linutop ?
- How can I install a new software ?

After purchase

- When may my parcel be delivered ?
- What would I find in my Linutop parcel ?
- How to install my Linutop OS purchase ?

General

What are the differences between Linutop OS Free & Pro ?

Linutop OS Free Linutop OS Pro
Digital Signage or kiosk
Autostarted application
Selection of the first URL
Starting Menu deactivation
No Add image
Support

Linutop OS Pro can be installed from the Linutop OS Free in the Install Tap of the configuration panel.

Linutop OS is optimized For Digital signage and kiosk use and reduce maintenance costs. The operating system is energy efficient as the processor is less solicited.

Linutop OS XS which is based on Raspberry Pi OS (Buster). Linutop OS for PC which is based on Ubuntu 18.04 LTS.

applications are:
- Setup Menu
- Linutop Kiosk
- Pre-installed software


What are the main differences between Linutop XS, XS3, XS4 & Linutop 6?

Linutops are shipped with the same software package ready to use
Linutop XS Linutop 6
Power 3W max 14W max
Weight 92 gr (3 oz) 350g (12.3oz)
Size 9x6x2 cm (3.5 x 2,3 x 0,8 in) 9,5x9,1x3,6cm (3.7 x 3.6 x 1.42in)
RAM 1 GB 2 GB
Processor ARM Quad Core 900 Mhz Intel ATOM x5-Z8350 1,92GHz Quad Core
Storage Flash Memory 16 GB (SD internal) Flash Memory 16 GB
Details

Linutop XS is the smallest and the most energy efficient computer of the line.

LinutopXS is a perfect fit for display, digital signage, network monitoring and industrial environements.

With 2 GB of RAM, Linutop 6 can run Libre Office.

A perfect solution for a standalone low maintenance desktop computer.

Uses

LinutopXS is a perfect fit for digital signage.

A perfect solution for a standalone Internet access or office work.


Compatibility

Can I run Linutop OS on my current PC to test its features...

Yes! As long as drivers are compatibles.

You can download Linutop OS demo version following this link.
You can also access this URL from Linutop's front page www.linutop.com (click on Download).

Linutop OS for PC can be downloaded and ran on a Hard Drive, a USB Key (8GB) or a flash Memory.

Linutop OS XS for Raspberry PI can be downloaded and ran on a micro SD (8GB) .

I heard that Linutop OS can be runned from a USB key ?

Linutop OS offers the possibility to 'backup' all tour system's information on a USB key (8Gb). You can then boot on that USB key from any computer* to keep your Linutop OS environment and data.

Linutop OS Demo can be downloaded on a USB key following that link.


*Linutop OS runs on any PC that has the correct drivers (see above) once the boot order is configured in the BIOS (Set the boot priority to USB device. You may also have to set the USB device as Default data device).


Capacity

What is the maximum screen resolution ?

4K 3840x2160 pixels.

Can Linutop play video ?

The Linutop's is delivered with VLC media player installed.

You can play video files (MPEG, AVI, WMV, ...) in full-screen mode.


How to connect my Linutop to the Internet?

Wired connection: Each Linutop has one RJ45 ethernet port.
Wifi connection: You would have to acquiere a USB key for wifi or 3G which chipset is compatible with Ubuntu 16.04.
Please refer to Ubuntu material compatibility online help:
- Mobile Broadband cards (En)

How to install an AI on Linutop OS?

Open a terminal and run the Following instructions:
sudo apt update
sudo apt install git g++ wget build-essential
echo "Installing AI tools"
git clone https://github.com/ggerganov/llama.cpp.git
cd llama.cpp
make -j
cd models
wget https://huggingface.co/TheBloke/TinyLlama-1.1B-Chat-v1.0-GGUF/resolve/main/tinyllama-1.1b-chat-v1.0.Q6_K.gguf
./llama-cli -m ./models/tinyllama-1.1b-chat-v1.0.Q6_K.gguf -p "ask your question to the AI:nStep 1:" -n 400 -e
Your AI chatBot is installed

Custom

How can configure my system ?

By usin Linutop configuration pannel or linutop kiosk settings.

How can I add a software on my Linutop?

You can add a program online

exemple :
sudo apt-get update
sudo apt-get install myspell-en-us
these instructions allows Libreoffice us english Spellcheck installation

After purchase

When may my parcel be delivered ?

Linutop parcels are sent to the indicated address of shipping at 10 a.m. the business day your payment is received or next. The delivery might then be accomplished within 2 days if in metropolitanian France. For other countries or DOM-TOM, it might be done within a week.
A confirmation e-mail may confirm your purchase and another one might give you information to track your parcel (in most of the cases).

For a software or service purchase you can use them as soon as your payment is received (you may receive a payment confirmation e-mail).

What would I find in my Linutop parcel ?

1 Linutop and its power unit (transformator & cable).

How to install my Linutop OS purchase ?

After the online purchase of Linutop OS an e-mail is sent to you to confirm your order and another one to guide you in the software insatllation. If not, or if you can't find this e-mail, follow this link.

How to set up a digital signage with Linutop

Linutop makes it very easy to share your information (photos, videos, music, and web pages):

With a Linutop:
- Insert your documents onto the mini PC
- Drag and drop your documents into the Linutop Kiosk software
- Create your playlist by choosing the order and display time of the media
- Launch the playlist: "Linutop Kiosk - launcher"

With Linutop OS:
- Install Linutop OS from the demo version
- Insert your documents onto your PC
- Create your playlist in the Linutop Kiosk software by choosing the order and display time of the media
- Launch the playlist: "Linutop Kiosk - launcher"

With Linutop TV:
- Create a Linutop TV account
- Upload your media to your Linutop TV account
- Create your playlist by choosing the order and display time of the media
- Configure your Linutop Player or PC with Linutop OS: online update
- Launch the playlist: "Linutop Kiosk - launcher"

How to set up an internet kiosk with Linutop

Linutop makes it very easy to create a professional internet kiosk.

With a Linutop PC:
- Open the Linutop Kiosk software
- Configure your browsing (blacklist, whitelist, password, etc.)
- starts: "Linutop Kiosk - launcher"

With Linutop OS:
- Install Linutop OS from its demo version
- Open the Linutop Kiosk software
- Configure your browsing (blacklist, whitelist, password, etc.)
- starts: "Linutop Kiosk - launcher"

How to recycle an old PC with Linutop OS

Linutop lets you breathe new life into an old PC

With Linutop OS :
- Install Linutop OS from its demo version using a USB drive or CD
- Boot into Linutop OS from the USB drive or hard drive

Autres liens...

- Ubuntu Documentation
- Wiki Ubuntu (En)